Skip navigation

Frequently asked questions about Mela sickness allowance

Here you can find answers to frequently asked questions about Mela sickness allowance. If you do not find the answer to your question, please do not hesitate to contact us for assistance.

I have fallen ill, but I don’t yet have MYEL insurance. Is it possible to receive a Mela sickness allowance?

Yes, as long as your insurance application has already been submitted and is being processed by Mela. Your MYEL insurance must be valid or your application pending at the time you fall ill.

How can I claim Mela sickness allowance?

You can claim Mela sickness allowance in the following ways:

A medical certificate is always required when claiming Mela sickness allowance. The physician should also be notified that Mela sickness allowance is also paid for weekends. You can submit medical certificates to Mela electronically using our e-services (Send attachments).

Submit your claim for Mela sickness allowance within 6 months of the onset of your work incapacity.

Is a medical certificate signed by a nurse sufficient for claiming Mela sickness allowance?

Yes, at the start of your illness, it is sufficient to supply us with a medical certificate signed by a nurse explaining your work incapacity.

I am also an entrepreneur insured under the YEL scheme. How do I claim Mela sickness allowance?

If you have YEL insurance for other entrepreneurial activities, you should always claim sickness allowance directly from Kela. When you fill in the Kela claim form, remember to check the box marked “Allowance for persons insured under MYEL during the waiting period”.

When calculating your sickness allowance, Kela also takes into consideration income from other entrepreneurial activities (insured under the YEL scheme), as well as income from regular employment.

When should I claim sickness allowance directly from Kela?

The length of your sick leave determines whether you have to claim sickness allowance from Mela or Kela. You should claim sickness allowance from Kela if the length of your sick leave after the first day of illness is more than 9 working days.

When you fill in the Kela claim form, remember to check the box marked “Allowance for persons insured under MYEL during the waiting period”. Kela will then provide Mela with the information about your sick leave required for payment of your Mela sickness allowance.

Contact us

Customer service +358 29 435 2650
Switchboard  +358 29 435 11

Secure e-mail service

Contact information