Contact us

Customer service 029 435 2650 (+358 29 435 2650)

Customer service in English for grant and scholarship recipients 029 435 2625 (+358 29 435 2625)

Switchboard  029 435 11 (+358 29 435 11)

Calls are answered on weekdays from 9am-4pm (9am-1pm on Easter Thursday and New Year’s Eve).

Call charges
The cost of the call from a landline is the local network charge. When calling from a mobile phone, the cost of the call is the operator’s mobile call charge. Calls to Finnish corporate numbers beginning with 029 (+358 29) are not included in the call packages of most subscriptions and are charged separately, so check with your operator.

Please leave your contact information. We will get back to you as soon as possible

We ask you not to provide any other personal information except those we ask for in the form. If you have a question about your personal Mela Safety, please send us a message via the online service.

If you are not a customer of Mela or if you don´t have online banking codes, please leave us a message and we will get back to you.

Postal address
Farmers’ Social Insurance Institution Mela
P.O. Box 16, FI-02101 ESPOO, FINLAND

Mela’s office hours are Mon–Fri 9am–4pm (9am–1pm on Easter Thursday and New Year’s Eve).

Switchboard 029 435 11 (+358 29 435 11)

Personal customers
As a Mela customer, you can take care of your personal insurance matters by logging in to our e-Services.

Registry office for administrative purposes
Mela’s registry office can be contacted for administrative purposes. These include, for example, requests for opinions or clarification, complaints, occupational safety grant applications, and information requests for statistical or research purposes.

Postal address for registry office: Farmers’ Social Insurance Institution Mela, Registry, P.O. Box 16, FI-02101 Espoo
E-mail address for registry: kirjaamo(at)mela.fi

If your message includes customer information, always use secure e-mail.