Contact us
Call us
Customer service 029 435 2650 (+358 29 435 2650)
Customer service in English for grant and scholarship recipients 029 435 2625 (+358 29 435 2625)
Switchboard 029 435 11 (+358 29 435 11)
Calls are answered on weekdays from 9am-4pm (9am-1pm on Easter Thursday and New Year’s Eve).
Call charges
The cost of the call from a landline is the local network charge. When calling from a mobile phone, the cost of the call is the operator’s mobile call charge. Calls to Finnish corporate numbers beginning with 029 (+358 29) are not included in the call packages of most subscriptions and are charged separately, so check with your operator.
Contact Mela by secure e-mail
You can contact Mela for any of your personal insurance matters by using our secure e-mail service. You can confirm your identify by means of Suomi.fi e-identification using your online banking codes, a mobile certificate or a certificate card. In addition to Suomi.fi e-identification, you can also confirm your identity by means of European eIDAS identification.
Instructions can be found by clicking on the question mark in the upper right corner of the screen. The language of the service is the same as the browser’s language. You can select a recipient from the drop-down menu according to the subject of the message or send your message directly to a personal e-mail address by entering the address in the recipient field below the drop-down menu. Mela’s e-mail addresses are in the format firstname.lastname(at)mela.fi.
When you receive a secure e-mail from Mela, you can open it using the code sent as a text message to your phone.
Leave a contact request
Please leave your contact information. We will get back to you as soon as possible
We ask you not to provide any other personal information except those we ask for in the form. If you have a question about your personal Mela Safety, please send us a message via the online service or a protected e-mail.
If you are not a customer of Mela or if you don´t have online banking codes, please leave us a message and we will get back to you.
Customers service point
Visiting address
Revontulenpuisto 2 C, Espoo (Tapiola)
Our service point is open by appointment only. The entrance is on Revontulentie. Please book an appointment by calling our customer service or via e-mail vakuutus(at)mela.fi.
Customer service 029 435 2650 (+358 29 435 2650)
Mela’s customer service can answer any questions you have about your insurance matters on weekdays from 9am–4pm. On Easter Thursday (Maundy Thursday) and New Year’s Eve, our customer service is available until 1pm.
Head office
Postal address
Farmers’ Social Insurance Institution Mela
P.O. Box 16, FI-02101 ESPOO, FINLAND
Mela’s office hours are Mon–Fri 9am–4pm (9am–1pm on Easter Thursday and New Year’s Eve).
Switchboard 029 435 11 (+358 29 435 11)
Fax 029 435 2426 (+358 29 435 2426)
Personal customers
As a Mela customer, you can take care of your personal insurance matters by logging in to our e-Services. You can also contact a customer service representative by using our secure e-mail service.
Registry office for administrative purposes
Mela’s registry office can be contacted for administrative purposes. These include, for example, requests for opin-ions or clarification, complaints, occupational safety grant applications, and information requests for statistical or research purposes.
Postal address for registry office: Farmers’ Social Insurance Institution Mela, Registry, P.O. Box 16, FI-02101 Espoo
E-mail address for registry: kirjaamo(at)mela.fi
If your message includes customer information, always use secure e-mail.
Contact information for Mela agents
Mela has a nationwide network of Mela agents. You can contact a Mela agent with any questions you have regarding Mela security. The services of Mela agents are available in Finnish and Swedish.
You can search for contact information for Mela agents (in Finnish or Swedish) by name or location using the search engine below.
Search results
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Agent's area of responsibility
Hailuoto, Hyrynsalmi, Ii, Kajaani, Kempele, Kuhmo, Kuusamo, Liminka, Lumijoki, Muhos, Oulu, Paltamo, Posio, Pudasjärvi, Puolanka, Raahe, Ristijärvi, Siikajoki, Suomussalmi, Taivalkoski, Tyrnävä, Utajärvi, Vaala
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
MTK Pohjois-Suomi
Rautatienkatu 16 C 22 90100 Oulu
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Agent's area of responsibility
Kuopio, Iisalmi, Joroinen, Kaavi, Lapinlahti, Rautavaara, Tuusniemi, Keitele, Leppävirta, Pielavesi, Rautalampi, Siilinjärvi, Suonenjoki, Varkaus, Vesanto, Pieksämäki, Tervo
Address
Vuorikatu 36 B, 70100 Kuopio
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Mela
Vuorikatu 36 B, 70100 Kuopio
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Agent's area of responsibility
Alavieska, Haapajärvi, Haapavesi, Merijärvi, Nivala, Oulainen, Pyhäjoki, Pyhäjärvi, Ylivieska, Kärsämäki, Pyhäntä, Siikalatva
Address
Mela/Rautatiekatu 21, 84100 Ylivieska
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Heta
Rautatiekatu 21, Ylivieska
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Agent's area of responsibility
Heinävesi, Ilomantsi, Joensuu, Rääkkylä, Lieksa, Nurmes, Outokumpu, Polvijärvi, Juuka, Kontiolahti, Liperi, Tohmajärvi
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
MTK-Pohjois-Karjalan liitto, 2. kerros
Siltakatu 20 A Joensuu
Lieksan maaseutupalvelut
Pielisentie 3 Lieksa
Nurmeksen virastotalo
Kirkkokatu 14 Nurmes
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Agent's area of responsibility
Askola, Hyvinkää, Järvenpää, Kerava, Lapinjärvi, Loviisa, Mäntsälä, Myrskylä, Nurmijärvi, Pornainen, Porvoo, Pukkila, Pyhtää, Sipoo, Tuusula, Hamina, Kotka, Miehikkälä, Virolahti
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Itäisen Uudenmaan maaseutuhallinto
Bäckasinkuja 1 A 07880 Liljendal
Östra Nylands landsbygdsförvaltning
Bäckasgränd 1 A 07880 Liljendal
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Agent's area of responsibility
Hämeenkyrö, Ikaalinen, Jämijärvi, Kankaanpää, Karvia, Kihniö, Merikarvia, Parkano, Pomarkku, Pori, Siikainen
Address
Mela, PL 16, 02101 Espoo
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Kankaanpään maaseututoimisto
Kuninkaanlähteenkatu 12 Kankaanpää
MTK-Satakunta, 6. kerros/ hissi
Itsenäisyydenkatu 35 A Pori
MTK:n toimisto, Ikaalinen
Teinintie 2 A 1, Ikaalinen
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Agent's area of responsibility
SSonkajärvi, Sotkamo, Kiuruvesi, Vieremä
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
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Agent's area of responsibility
Alajärvi, Evijärvi, Kauhava, Kuortane, Lappajärvi, Lapua, Seinäjoki, Soini, Vimpeli
Address
Mela / Huhtalantie 2, 60220 Seinäjoki
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Maaseututoimi
Sairaalatie 3, 62900 Alajärvi
Kauhavan kaupunki / Maaseutupalvelut
Jääkärintie 80 62420 Kortesjärvi
Etelä-Pohjanmaan elinkeinotalo
Huhtalantie 2 60220 Seinäjoki
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Agent's area of responsibility
Kemiönsaari, Parainen
Address
PB 16, 02101 ESBO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
SLC Åboland
Engelsbyntie 8 Kemiönsaari / Engelsbyvägen 8 Kimitoön
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Agent's area of responsibility
Enontekiö, Inari, Kemijärvi, Kittilä, Kolari, Muonio, Pelkosenniemi, Salla, Savukoski, Sodankylä, Utsjoki
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Saamelaiskulttuurikeskus Sajos
2. kerros
Menesjärventie 2 A, Inari
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Agent's area of responsibility
Aura, Koski Tl, Loimaa, Marttila, Oripää, Pöytyä
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Loimaan maaseutupalvelut
Ahonkatu 1 Loimaa
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Agent's area of responsibility
Kemi, Keminmaa, Pello, Ranua, Rovaniemi, Simo, Tervola, Tornio, Ylitornio
Address
Mela / Ukkoherrantie 15 B 18, 96100 Rovaniemi
Submit a contact requestCall a Mela agent to make an appointment for a meeting
SUOMEN 4H LIITTO
Ukkoherrantie 15 B 18 Rovaniemi
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Agent's area of responsibility
Kannonkoski, Karstula, Kinnula, Kivijärvi, Kyyjärvi, Pihtipudas, Saarijärvi, Viitasaari, Hankasalmi, Konnevesi, Äänekoski
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Pihtiputaan kunnantalo
Keskustie 9 Pihtipudas, puheenjohtajan huone (huone 133)
Kauppatie 2 44400 Konginkangas
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Agent's area of responsibility
Eura, Eurajoki, Rauma, Säkylä, Pyhäranta, Uusikaupunki, Harjavalta, Nakkila, Ulvila, Laitila
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Laitilan kaupungintalo
Keskuskatu 30 Laitila
Euran kunnanvirasto
Sorkkistentie 10 Eura
MTK-Satakunta, 6. kerros / hissi
Itsenäisyydenkatu 35 A Pori
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Agent's area of responsibility
Forssa, Hattula, Hausjärvi, Humppila, Hämeenlinna, Janakkala, Jokioinen, Karkkila, Loppi, Riihimäki, Tammela, Vihti, Ypäjä
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
MTK-Häme
Vanajantie 10 B Hämeenlinna
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Agent's area of responsibility
Hirvensalmi, Juva, Kangasniemi, Kouvola, Mikkeli, Mäntyharju, Pertunmaa, Rantasalmi, Sulkava
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
MTK-Mikkelin yhdistys
Vuorikatu 6 D 31 Mikkeli
Juvan kunnanvirasto, 1. kerros, huone 104
Juvantie 13 Juva
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Agent's area of responsibility
Asikkala, Hartola, Heinola, Hollola, Iitti, Joutsa, Kärkölä, Lahti, Luhanka, Orimattila, Padasjoki, Sysmä
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Sysmän kunnantoimisto
Valittulantie 5 Sysmä
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Agent's area of responsibility
Hanko, Inkoo, Kirkkonummi, Raasepori, Siuntio
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Västankvarn Gård
Västankvarnvägen 384 Ingå / Västankvarnintie 384 Inkoo
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Agent's area of responsibility
Alavus, Ilmajoki, Isojoki, Isokyrö, Karijoki, Kauhajoki, Kurikka, Laihia, Teuva, Vaasa, Vähäkyrö, Ähtäri
Address
Mela / Huhtalantie 2, 60220 Seinäjoki
Submit a contact requestVastaanotot ajanvarauksella asiamiehen puhelinnumerosta
Kauhajoen kaupungintalo
Hallintoaukio, 61800 Kauhajoki
eTuuri
Tuurinkyläntie 2, 63610 Tuuri
Etelä-Pohjanmaan elinkeinotalo
Huhtalantie 2, 3. kerros, Seinäjoki
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Agent's area of responsibility
Kangasala, Lempäälä, Nokia, Pirkkala, Pälkäne, Ruovesi, Tampere, Urjala, Valkeakoski, Vesilahti, Virrat, Ylöjärvi, Akaa
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Maa- ja metsätalo, MTK-Pirkanmaan toimisto
Näsinlinnankatu 48 E Tampere
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Agent's area of responsibility
Kaskinen, Kokkola, Korsnäs, Kristiinankaupunki, Kruunupyy, Luoto, Maalahti, Mustasaari, Närpiö, Pedersören kunta, Pietarsaari, Pännäinen, Uusikaarlepyy, Vaasa, Vöyri
Address
Lantbruksföretagarnas pensionsanstalt, PB 16, 02101 ESBO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Lantbruksbyrån
Nybrovägen 3 Lappfjärd
ÖSP
Handelsesplanaden 16 B Vasa
Närpes stadshus / Lantbrukskansli
Kyrkvägen 2 Närpes
Maaseututalo, sisäänkäynti talon takaa (ProAgria)
Jauhotie 2 Pännäinen
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Agent's area of responsibility
Enonkoski, Imatra, Kitee, Lappeenranta, Lemi, Luumäki, Parikkala, Puumala, Rautjärvi, Ruokolahti, Savonlinna, Savitaipale, Taipalsaari
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Maaseututoimi
Akapohjantie 4, Parikkala
MTK-Kaakkois-Suomi
Pormestarinkatu 6 b, Lappeenranta
Lantmännen Agro
Mäntysuonkatu 3, Lappeenranta
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Agent's area of responsibility
Kuopio, Iisalmi, Joroinen, Kaavi, Lapinlahti, Rautavaara, Tuusniemi, Keitele, Pielavesi, Leppävirta, Rautalampi, Siilinjärvi, Suonenjoki, Varkaus, Vesanto, Pieksämäki, Tervo
Address
Vuorikatu 36 B, 70100 Kuopio
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Mela
Vuorikatu 36 B, 70100 Kuopio
Lapinlahden kunnantalo, Tietotupa
Asematie 4 Lapinlahti
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Agent's area of responsibility
Juupajoki, Jämsä, Kuhmoinen, Multia, Orivesi, Jyväskylä, Muurame, Petäjävesi, Toivakka, Uurainen, Mänttä-Vilppula, Keuruu, Laukaa
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Kelan toimisto
Keskustie 25 Orivesi
MTK-Keski-Suomen liitto
Keskustie 20 C Jyväskylä
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Agent's area of responsibility
Kaarina, Kustavi, Lieto, Naantali, Nousiainen, Raisio, Rusko, Taivassalo, Turku, Masku, Vehmaa, Mynämäki
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Mynämäen kunnanvirasto
Vehmaantie 111 Mynämäki
MTK-Varsinais-Suomen Liitto
Hintsantie 3 Raisio
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Agent's area of responsibility
Kokkola, Kannus, Toholampi, Kalajoki, Sievi, Kaustinen, Lestijärvi, Perho, Reisjärvi, Veteli, Halsua
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Kälviän aluetoimisto
Kälviäntie 24 Kälviä
Kaustisen kunnantalo
Kappelintie 13 Kaustinen
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Agent's area of responsibility
Huittinen, Kokemäki, Punkalaidun, Sastamala
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
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Agent's area of responsibility
Espoo, Helsinki, Kauniainen, Vantaa, Paimio, Salo, Sauvo, Somero, Ahvenanmaa, Lohja
Address
Mela, PL 16, 02101 ESPOO
Submit a contact requestCall a Mela agent to make an appointment for a meeting
Melan pääkonttori
Revontulenpuisto 2 C, Tapiola Espoo
Maaseutupalvelut, A-osa, 1. kerros
Örninkatu 15 24100 Salo
Ålands Landsbygdscentrum
Jomalagårds väg 17 Jomala
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