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Mela’s secure e-mail service

You can take care of your personal Mela security matters by means of our secure e-mail service. You can confirm your identify by means of e-identification using your online banking codes, a mobile certificate or a certificate card. In addition to e-identification, you can also confirm your identity by means of European eIDAS identification. Read more about eIDAS identification.

You can select a recipient from the drop-down menu according to the subject of the message or send your message directly to a personal e-mail address by entering the address in the recipient field below the drop-down menu. Mela’s e-mail addresses are in the format firstname.lastname(at)

When you receive a secure e-mail from Mela, you can open it using the code sent as a text message to your phone.

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Customer service +358 29 435 2650
Switchboard  +358 29 435 11

Secure e-mail service

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