Customer service in English?
Can I handle my insurance matters with Mela in English?
Mela also provides customer service in English. In this case, it’s a good idea to contact our customer services by e-mail (vakuutus(at)mela.fi), whereby your message will be forwarded to our English-language service personnel.
If your message contains confidential information we advise you to use Mela's secure e-mail service. In most cases, you should select 'Insurance matters' as recipient of the message.